Thursday, February 4, 2010

Bogus/False heat complaints?

Hello I work in a Landlord's office as a secretary. I noticed that recently the City COde Enforcement has been calling stating that a tenant in X apt has complained about heat. However when I asked the tenants name they said its Jane Doe. SO I said well the tenant is John Shmoe and he just moved in today, they said that they needed to check anyway because its a complaint. FOr example today its appx 70 degrees out and this Jane Doe person complained about no heat. What can we do to prove that these complaints are false?








BTW when the inspectors go to check there is no violation whatsoeverBogus/False heat complaints?
There is no way to prevent a troublesome tenant from calling the city. Just let the inspectors inspect and they'll see that the claim is bogus.Bogus/False heat complaints?
You ask the inspector what the temperature is in the apartment.


Next you ask for the Apartment number and complainant's name.


Otherwise how do you know which apt to send maintenance to.


Put the onus on the inspector so he can charge John Shmoe with harassment and filing false complaints.


terrible to say but I had a tenant like that. We installed a digital thermostat wired to the electricity but not to the furnace. They were happy for years putting the heat up and down at their whim.
Sounds like John Shmoe is another one of those people out to scam and sue for as much money as he can.

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